Payment Policy

At MIPA Industries (MIPATEX), we are committed to providing secure, transparent, and reliable payment options for all customers, from retail buyers to institutional and global trade partners.
This Payment Policy outlines our accepted payment methods, procedures, and standards applicable to all transactions.

1. Online Orders (Domestic Customers)

Online purchases made through our official website or authorized e-commerce platforms are processed under strict security and verification standards.

Accepted Payment Methods

• Credit and Debit Cards (Visa, MasterCard, Maestro, RuPay)

• Net Banking (All major Indian banks)

• UPI and Digital Wallets (Google Pay, PhonePe, Paytm, Amazon Pay, BHIM UPI)

• Cash on Delivery (Available for select pin codes and eligible product categories)

All online payments are processed through SSL-encrypted, PCI-DSS compliant payment gateways to ensure full data protection.

2. Offline / Bulk Transactions (Institutional Supplies)

For offline purchases, bulk orders, and institutional contracts, MIPA Industries provides flexible and verified payment options.

Accepted Payment Methods

• Bank Transfer (NEFT / RTGS / IMPS)

• Cheque or Demand Draft (Subject to clearance)

• UPI or Direct Payment (for verified buyers only)

Official bank details are shared only through authorized MIPA Industries communication channels to prevent fraud.

Payment Terms

• Orders are processed upon receipt of full payment or as per agreed commercial terms.

• Institutional, distributor, or government clients may be offered specific payment terms under approved agreements or work orders.

• Customers must share the UTR number or payment receipt for order verification and timely dispatch.

3. Export and International Trade Transactions

MIPA Industries supports international buyers through globally recognized and compliant payment channels.

Accepted Payment Methods

• Telegraphic Transfer (TT) / Wire Transfer

• SWIFT Payments (USD, EUR, GBP, AED, etc.)

• Letter of Credit (LC) – Accepted only for verified export and bulk orders, subject to prior approval and documentation

• Advance Payment against Proforma Invoice

All export transactions comply with Reserve Bank of India (RBI) and Directorate General of Foreign Trade (DGFT) regulations.

LC and Export Payment Terms

• The LC must be irrevocable and issued by a recognized international bank.

• Shipments will be dispatched only after LC confirmation or advance payment receipt.

• All bank negotiation and documentation handling charges outside India must be borne by the buyer.

4. Payment Security

• All payments are safeguarded using advanced encryption and secure gateways.

• MIPA Industries does not store or share customers’ financial data, card details, or passwords.

• Customers should transact only through verified company accounts and must never disclose OTPs, CVVs, or passwords.

5. Failed or Pending Transactions

If a payment fails but the amount is deducted from your account:

• The amount will be automatically refunded by your bank or payment gateway within 5–7 working days.

• If the refund is not received, please contact your bank or payment provider first and then our support team with the transaction reference number for assistance.

6. Payment Disputes

Any payment discrepancies or disputes must be reported immediately to the us.
All payment issues are handled promptly and resolved in accordance with MIPA Industries’ internal procedures and applicable commercial laws.

7. Contact Information

📍 MIPA Industries

3, S. No. 36/3/2, Dagade Farm Road, Pisoli, Pune – 411060, Maharashtra, India

📧 Email: info@mipaindustries.com 📧 Support: support@mipatex.in

🌐 Website: https://mipatex.in/

☎ Toll-Free: 1800 419 3193

🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

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Policy Disclaimer

MIPA Industries reserves the right to amend, update, or revise this Payment Policy at its sole discretion without prior notice. Any modifications will take effect immediately upon publication on the official website. Customers and partners are encouraged to review this policy periodically to stay informed about the latest terms and conditions.