FAQs

If a product is in stock the product will show quantity in stock on the product page below the Add to Cart button. Normally we ship our orders within 24-48 hours. If you ordered multiple items in your order and are in a rush for some, please understand that we only ship orders complete. If you would like orders split up kindly mention the same in order notes or Please email us for more information at support@mipatex.in.

We are located in Pune, India and are proudly 100% Indian owned and operated. All prices are in INR. Our facility is located at 3, S No. 36/3/2, Dagade Farm, Road, Pisoli, Pune, Maharashtra 411060. The facility is operating from 8am to 8pm.

Ordering at www.mipatex.in is fast, safe, easy and you can do it 24 hours a day, seven days a week. After you’ve added items to your Shopping Cart, just follow the simple checkout instructions and we’ll process your order right away. You can also put your items on hold by saving them in your Shopping Cart or on your wish list to access at a later date. Please see contact page.

We accept Online and Cash Payments.

The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. Any information you transmit on mipatex.in is processed by an industry-standard data encryption system called Secure Socket Layer (SSL).

Upon placing an order with Mipatex, you will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped. If you don’t receive an email confirmation, check your ‘bulk’ or ‘junk’ folder and it should be there. Please contact us if you have any questions.

Mipatex is required to collect sales GST on orders. All states in India require that we collect sales GST.

We make every effort to select and sell products constructed of the highest quality materials built by highly skilled people to high standards. We also keep up-to-date information on all our products so that you must be informed when purchasing from us. However, we understand that sometimes you may simply change your mind. We want your experience of shopping at Mipatex to be a positive one. You may return your item(s) within 10 days of receipt for a refund of the purchase price with some conditions. Please refer to our return policy section on our site for more details

Items are carefully packaged to withstand the rigors of travel, but sometimes damage does occur en route. Please inspect your purchase immediately upon receiving the order. If there is any damage or if any product is defective, contact us immediately. In order to process your claim, please send us high-resolution digital photos including one photo of the packaging that the item shipped in, to support@mipatex.in - Make sure to keep all of the original packing material! We will work with you to ensure your item(s) are returned or replaced in a timely manner at no extra cost to you.

All products are covered by the Manufaturer warranty. If you have questions about the warranty for a specific product, or if you have any questions, please contact us.

We offer FREE STANDARD / GROUND SHIPPING within India on all orders, before GST. (see Shipping Policy page for more information) Please email at support@mipatex.in before placing an order for International shipments.

The majority of orders are shipped via Delhivery, Ecom Express, Blue Dart, Fedex, India Post and others. For larger Orders we use specialized third party Transport carriers such as Gatti, VRL and TCI Express.

Please see our Shipping section to learn more about our shipping policies. In stock items ship within 48 hours of purchase. If item says "Available to Order" this means the item is not in stock and needs to be ordered.

Yes we do! Refer our Trade with us page.

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